Mitel Family of IP Phones

Mitel 5312 IP Phone
The dual-mode Mitel 5312 IP Phone is a full duplex handsfree speakerphone with multi-line, backlit display and programmable feature keys. It provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel IP communications platforms. It is easily personalized with programmable keys or a web browser-based desktop configuration tool.

The 5312 IP Phone provides IP functionality with the ease and familiarity of a traditional business phone. User-friendly, it features easy-to-use programming tools for feature-set customization and a 40-character white, backlit graphics display. It is an ideal choice for users that need access to sophisticated system features – such as teleworkers, ACD agents, technical support staff, office workers, sales and customer service departments.

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced release 2.0 applications, the 5312 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.

Features of the 5312 IP Phone include:

New! Handsfree speakerphone operation (full duplex)
New! Support for UC Express and UC Advanced release 2.0 applications
New! Chinese characters support (market expansion)
New! Backwards compatible with previous system platform releases
Support for SIP and MiNet protocols (dual mode)
Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
Desktop user tool programming for easy access to telephone system features
Mitel Teleworker Solution application support
Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
Dual port (10 / 100 MB switched Ethernet)
Phonebook support on the 3300 ICP
Page send/receive
On hook dial
Off-hook voice announce and handsfree answerback
Dedicated headset jack
Do not disturb
Speed calling
Call forward
Call hold (place/retrieve)
Call transfer
Conference call setup
Voicemail access – large message waiting lamp
Last number redial
Browser-based desktop configuration tool
Automatic call distribution (ACD) agent support
Customizable center panel
Hearing aid compatible handset
Two-position, 35-degree tilting stand for better viewing angle
Wall-mountable
Multiple powering options (802.3af-compliant)
Designed for power conservation: reduces power consumption for overall energy savings

Mitel 5324 IP Phone
The dual-mode 5324 IP Phone is a feature-rich, multi-line IP speakerphone with full duplex handsfree operation. It is geared toward users who must change their telephone feature set to match their changing needs. This includes managers, professionals and teleworkers as well as contact center/help-desk agents. With it, users get superb call handling as well as user-programmable access to advanced voice communications, IP-based applications and services. The 5324 IP Phone supports a full lineup of IP peripherals such as programmable key modules (PKMs), conference units and line interface modules, for even greater access to IP applications right at the user’s desktop.

The 5324 IP Phone is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user’s desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. An enterprise-class phone, the 5324 IP Phone has a white, 40-character backlit, graphics display, 24 programmable keys, eight telephony function keys, and three context-sensitive softkeys for feature customization.
When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5324 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration.

Features of the 5324 IP Phone include:

New! Support for UC Express and UC Advanced release 2.0 applications
New! Chinese characters support (market expansion)
New! Backwards compatible with previous system platform releases
New! Power over Ethernet (PoE) support for IP conference modules as well as IP programmable key modules (PKMs) and line interface modules
Support for SIP and MiNet protocols
Handsfree operation (full duplex)
24 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access)
Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
Three context-sensitive softkeys for intuitive feature access
Two-line, 20-character white, backlit graphics display with auto-dimming
Desktop user tool programming for easy access to telephone system features
Peripherals support: 12- and 48-button IP programmable key modules (PKMs), line interface module, IP conference unitDual port (10 / 100 MB switched Ethernet)
Supports Wireless LAN and Gigabit Ethernet Stands Phonebook support on the 3300 ICP
Off-hook voice announce
On-hook dial
Dedicated headset jack
Speed calling
Call hold (place/retrieve)
Call transfer
Do not disturb
Call forward
Conference call setup
Voicemail access – large message waiting lamp
Browser-based desktop configuration tool
Direct page/group page
Last number redial
ACD agent and supervisor support
Customizable center panel
Hearing aid compatible handset
Wall-mountable
Two-position, 35-degree tilting stand for better viewing angle
Multiple powering options (802.3af-compliant)
Designed for power conservation: reduces power consumption for overall energy savings

Mitel 5330 IP Phone

Part of the next-generation desktop family, the Mitel 5330 IP Phone demonstrates Mitel’s commitment to ease of use and enhanced user value while delivering innovative features and applications. A full-feature enterprise-class telephone, the 5330 IP Phone provides a large graphics display with 24 programmable self-labeling keys, superior wideband audio, and a built-in HTML toolkit for desktop applications development. The 5330 IP Phone supports hotdesking and clustered hotdesking, as well as resiliency. It is ideal for enterprise executives, managers and employees and can be used as an ACD agent, as a supervisor phone, or as a teleworker phone.

Mitel 5330 IP Phone features:

Large graphics display (160 x 320)
24 Programmable, multi-function, self-labeling keys, provided in 3 pages of 8 keys each (for speed dialing, line appearances, feature access)
Wideband audio support – ships with a wideband handset (7kz) standard
Peripherals and modules support: Line Interface Module, IP Conference Unit, Wireless LAN and Gigabit Ethernet Stands
12 Fixed function keys: hold, settings, message, speaker, mute, transfer/conference, redial, cancel, volume/ringing/contrast up & down, previous page, next page
3 Context-sensitive softkeys for intuitive feature access
HTML desktop toolkit included for applications development
PC companion application for easy user programming and key labeling
Dual-mode phone: support for SIP and MiNet protocols
Handsfree speakerphone operation (full duplex)
Dual-port IP phone (10/100 MB integrated Ethernet switch)
Language support: English, French, German, Italian, Portuguese, Spanish, Dutch
802.3af power compliant (IEEE standard)
Supports IEEE 802.1p/q for voice Quality of Service
Designed for power conservation: reduces power consumption for overall energy savings

Mitel 5340 IP Phone
Demonstrating Mitel’s continued focus on the user, Mitel 5340 IP Phone delivers easy-to-use, one-touch access to many phone features and applications in an exciting next-generation desktop device. A full-feature enterprise-class telephone, the 5340 IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340 IP Phone is ideal for any enterprise executive or manager, hot desk users, teleworkers, and contact center agents and supervisors.

Mitel 5340 IP Phone features:

Large backlit graphics display (160 x 320)
48 Programmable, multi-function, self-labeling keys provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features)
Wideband audio support – ships with a wideband handset (7 kz) standard
Peripherals and modules support: Line Interface Module, IP Conference Unit, Wireless LAN and Gigabit Ethernet Stands
13 Fixed function keys: hold, settings, message, speaker, mute, transfer/conference, redial, cancel, volume/ringing/contrast up & down, home page, previous page, next page
Six context-sensitive softkeys for intuitive feature access
HTML desktop toolkit included for applications development
PC companion application for easy user programming and key labeling
Dual-mode phone: support for SIP and MiNet protocols
Handsfree speakerphone operation (full duplex)
Dual-port IP phone (10/100 MB integrated Ethernet switch)
Language support: English, French, German, Italian, Portuguese, Spanish, Dutch
802.3af power compliant (IEEE standard)
Supports IEEE 802.1p/q for voice Quality of Service
Designed for power conservation: reduces power consumption for overall energy

For Mitel 3300 System

Mitel 5360 IP Phone

The Mitel 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel’s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. A full-feature enterprise-class telephone, the 5360 IP Phone provides a large, color, backlit graphics display with 48 programmable self-labeling keys, six intuitive call-state sensitive softkeys, superior sound quality, and a built-in HTML Toolkit for desktop applications development. Equipped with a Gadget Sidebar, the seven-inch display enables one-touch access to embedded or internet-based content and applications. Embedded Gigabit Ethernet enables the 5360 IP Phone to operate in a 10 / 100 / 1000 Mb Ethernet (GigE) LAN environment and allows unconstrained Gigabit Ethernet bandwidth from the network to desktops. The 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, or contact center supervisor.

Mitel 5360 IP Phone features:

Seven-inch, backlit, high-resolution (800 pixels × 480 pixels), color, touch-screen display with brightness controls
Touch-screen access to features and applications
Colorized display content and applications to improve visibility and usability
Dual embedded Gigabit Ethernet ports (LAN and PC)
48 programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features, and applications)
Six context-sensitive soft keys for intuitive access to features and functionality
Gadget Sidebar provides one-touch access to embedded applications such as Call History, Visual Voice Mail, People, Call Forwarding, Conference application, Brightness options, HTML applications, and the main Phone application
Wideband-audio ready – hardware ships with a wideband handset (7kz) standard
Peripherals and modules support: Mitel Cordless Handset / Headset, Mitel Line Interface Module, Mitel 5310 IP Conference Unit, Mitel Wireless LAN Stand
10 fixed function hard keys: hold, menu, message, speaker, mute, transfer / conference, redial, cancel, volume / ringing / contrast up and down
HTML Desktop Toolkit support for applications development
Multiple-languages support built-in (English, French, Spanish, German, Italian, Dutch, Portuguese, and simplified Chinese)
Handsfree speakerphone operation (full duplex)
Supports IEEE 802.1p/q for Voice Quality of Service
Compression support: G.711, G.729a
Intel® VxWorks operating system allowing a flexible development environment for future feature enhancements
Multiple powering options: accepts standards-based (IEEE 802.3af power compliant) power over the LAN via spare pair to signal pair, or supports 48 VDC Ethernet / AC power wall adapter
Designed for power conservation: reduces power consumption for overall energy savings
Supported on the Mitel Communications Director (MCD) Release 4.0 SP1 or later
...plus many more features and capabilities

Mitel 5560 IPT Dealerboard

Mitel’s latest addition to its portfolio is the Mitel 5560 IPT. The 5560 IPT combines the speed and performance that split-second trading demands, at a fraction of the total cost of ownership of other turret solutions. The 5560 IPT is a dual display / dual handset, multi-line trading appliance that is made especially rugged for operation within the high call-activity environment typified on trading floors.

The 5560 IPT allows traders to:

Accelerate multi-tasking with dual handsets and displays
Rapidly prioritize high-value calls with the multi-line display with float keys
Easily cover calls to other traders within your team
Instantly access key trading partners with one-touch dialing

Mitel Family of Phones

For Mitel 3300 System