Responsive and efficient, AT&D’s onsite service and repair is of the highest quality. We are proud to guarantee a quick technician response time, as well as the most professional and prepared service.
AT&D’s Service Guarantee
For Moves, Adds, and Changes (MAC): Job will be completed within
3 - 5 business days.
For Minor Service Calls: Job will be completed within 24 - 48 hours.
For Major Service Calls: The issue will be addressed within four hours (however, average response time is two hours).
Note that our in-office dispatch software will track all phone calls, requests, and service work from the moment you call in to the moment the technician completes the job. This is just one of the ways AT&D shows our commitment to fairness.