| Server Monitoring and Maintenance
Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can sometimes be a mind-numbing exercise. However, server downtime has a high associated cost especially when an organization’s productivity is affected.
Keeping servers and applications running efficiently and keeping employee satisfaction is achievable but costly. You and your IT staff must prepare for any eventuality to occur. Providing 24x7 service means late nights and no breaks over weekends or holidays.
Remote Monitoring and Management (RMM) software offers a cost-effective alternative but you need to choose carefully. By investing money up-front, it is easy to miss the total cost of ownership. Some RMM providers require large purchases of bulk licenses and may require maintenance on those licenses that can add up to 20% of the original purchase price, yearly. Such investments should not be overlooked, especially as additional charges come into play: server hardware, antivirus and database software, additional monthly bandwidth, and a backup and redundancy solution.
ATD’s hosted solution for servers includes the right blend of remote monitoring and management tools, back office services and third-party bundled software options to provide efficient and cost-effective server management.
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