ATD’s Service Guarantee
Responsive and efficient, ATD’s onsite service and repair is of the highest quality. We are proud to guarantee a quick technician response time, as well as the most professional and prepared service in the industry today.
- Moves, Adds, and Changes (MAC): Job will be completed within 3 - 5 business days
- Minor Service Calls: Job will be completed within 24 - 48 hours
- Major Service Calls: The issue will be addressed within 4 hours (however, average response time is 2 hours)
Our in-office dispatch software will track all phone calls, requests, and service work from the moment you call in to the moment the technician completes the job. This is just one of the ways ATD shows our commitment to fairness.