Maintenance Agreements

ATD’s experts guarantee the highest level of service and support.

ATD provides assurance to our customers that we will keep our systems in like-new condition.  ATD offers an all-inclusive agreement for customers, which covers all MAC work as well as repairs.

Under this agreement, ATD’s professionally trained and certified technicians will make any adjustments to ensure that our products are operating correctly. ATD’s staff is available to give technical support at any time.

Below are a few benefits that we offer:

• Security patches
• System backups and upgrades
• Preventative maintenance
• Remote support
• Free remote moves Adds and changes
• Discounted labor rate
• Contact Center Audits